If you have forgotten your username or password, no problem you can reset that yourself. If you look up at the top we have the login box where you would normally type in your username or password. If you were to type that incorrectly and hit enter, or if you were to just click this white arrow on top of the green box it’s going to take you to this page telling you that the login you entered was invalid, so if you look below the login button there is a link there called forgotten your username or password. If you go ahead and click on that what will happen is you’re going to be taken to a new page, and what you want to do is come down to search by email address, and type in your email address what this will do then is generate an email that will be delivered to you that contains a link that will guide you through the process of resetting your password. That’s it. That’s all you need to do.